Meet our AI Assistants
Three friendly AI assistants — Penny, Sonny and Teddy — help with letters, UK benefits and plain-English health information. Conversations are not saved; each visit starts fresh.
Our assistants
Penny
AI assistant · not a real person
Letter Writing Assistant
Helps you draft clear, polite letters and emails to councils, GPs, landlords, employers and more.
Sonny
AI assistant · not a real person
Benefits & Forms Assistant
Explains UK benefits and pensions in plain English — Universal Credit, PIP, Pension Credit, Attendance Allowance and more.
Teddy
AI assistant · not a real person
Health Information Assistant
Shares plain-English information on the health topics covered on our site. Not a substitute for professional medical advice.
Translator
AI tool
Translate between English and other languages, in plain words.
Choose an assistant above to start a conversation.