Support for Health Workers & Older People

• Emergency services999
  999

  If life is at immediate risk.

• NHS 111NHS
  111

  Urgent (non-life-threatening) medical help, 24/7.

• SamaritansSamaritans
  116 123

  Free, 24/7 listening service for anyone in distress.

• ShoutMental Health Innovations
  Text SHOUT to 85258

  Free, confidential 24/7 text support in a mental-health crisis.

Burnout, moral injury and bereavement are recognised occupational risks in healthcare. The services below are free, confidential and designed specifically for clinical and care staff in the UK.

• NHS Practitioner HealthNHS England
  0300 0303 300

  Free, confidential mental-health service for doctors, dentists and other regulated NHS staff.

• Samaritans for NHS staffSamaritans
  116 123

  24/7 emotional support, free to call from any phone.

• Hospice UK — Just 'B' helplineHospice UK
  0300 303 4434

  Free bereavement, trauma and emotional support for NHS, social-care and emergency-service workers.

• Laura Hyde FoundationCharity

  Mental-health support specifically for medical and emergency-service personnel.

• BMA WellbeingBritish Medical Association
  0330 123 1245

  24/7 counselling and peer support for doctors and medical students (free, regardless of BMA membership).

• RCN Counselling ServiceRoyal College of Nursing
  0345 772 6100

  Confidential counselling for nurses, midwives, nursing support workers and students.

• Frontline19Charity

  Free, confidential one-to-one psychological support for those working on the UK frontline.

Loneliness, navigating social care, and supporting someone with a long-term condition are among the most common concerns raised by people over 65 and their families. These UK charities offer information, advice and a regular phone call.

• Age UK Advice LineAge UK
  0800 678 1602

  Free, confidential information and advice on later life — 8am to 7pm, every day.

• The Silver LineAge UK (Silver Line Helpline)
  0800 4 70 80 90

  Free 24/7 helpline offering friendship, conversation and support to older people.

• Independent AgeCharity
  0800 319 6789

  Free advice on care, money and rights for older people in the UK.

• Alzheimer's Society Dementia Support LineAlzheimer's Society
  0333 150 3456

  Information and emotional support for anyone affected by dementia.

• Carers UK HelplineCarers UK
  0808 808 7777

  Expert advice on caring — benefits, work and rights.

• Re-engageCharity (formerly Contact the Elderly)
  0800 716 543

  Tackles loneliness through free social activities and tea parties for people aged 75+.

• Royal Voluntary ServiceCharity
  0330 555 0310

  Practical support — shopping, transport, befriending — for older people across Great Britain.

• NHS — Social care and support guideNHS

  Official UK guide to assessments, home care, care homes and carer support.

Listings are limited to UK-registered charities, NHS-funded services and statutory helplines that publish their funding, governance and safeguarding policies. We do not accept payment for inclusion. If a phone number or web address has changed, please contact us so we can update it.