Local Libraries — free help with many everyday issues
Public libraries in the UK are much more than books. They are one of the most useful — and most under-used — sources of free, friendly help on your doorstep. Anyone can join, and almost everything is free.
Find your nearest library
Every council in England, Scotland, Wales and Northern Ireland runs a public library service. Use the official finder to see opening times and services near you:
- GOV.UK — Local library services (enter your postcode).
- Libraries Connected — the sector-wide charity for public libraries.
- The Reading Agency — Reading Well book collections and Summer Reading Challenge.
Joining is free. You usually need proof of your name and address (a bank letter, bill, or benefit letter). If you can't provide these, ask staff — most libraries can still help.
What libraries can help with
Services vary by council, but most libraries offer some or all of the following. A quick phone call or visit is the best way to check what's on locally.
Help with reading, writing and forms
Staff and volunteers can help you understand a letter, fill in a form (benefits, housing, blue badge, school), or write a reply. Many libraries host Citizens Advice sessions.
Free computers, Wi-Fi and printing
Use a computer to apply for jobs, manage a Universal Credit journal, book NHS appointments, or send an email. Printing and scanning is usually available for a small charge.
Digital skills support
Free one-to-one help to set up an email, use a smartphone, video-call family, stay safe online or shop online. Ask about Digital Champions or Learn My Way sessions.
Books, audiobooks and large print
Borrow physical books, e-books, audiobooks and large-print titles for free. The BorrowBox and Libby apps let you read or listen on a phone or tablet with your library card.
Home library service
If you can't get to the library because of age, illness or disability, most councils will bring books to your door — free of charge. Ask your council or local library to sign up.
Health and wellbeing information
Reading Well book collections cover mental health, dementia, long-term conditions and children's feelings — recommended by health professionals and free to borrow.
Jobs, CVs and benefits
Quiet space and computers to job-hunt, plus help writing a CV. Many libraries host DWP work coaches, Citizens Advice benefit sessions, or Age UK information drop-ins.
Learning English (ESOL) and conversation groups
Free English conversation groups for people learning the language, plus dictionaries and learner resources. A friendly place to practise without pressure.
Activities for children and families
Rhyme Time, storytime, homework clubs, Summer Reading Challenge and school-holiday activities — almost always free.
A warm, safe space
Many libraries are registered Warm Spaces in winter, with free hot drinks, seating and no pressure to buy anything. Everyone is welcome.
Community groups and meeting rooms
Knit-and-natter, chess clubs, author talks, family history sessions, and rooms you can book for community meetings — a good way to meet people locally.
Justice of the Peace / document certification
Some libraries host sessions where a Justice of the Peace can witness or certify documents. Ring ahead to check dates and what to bring.
Not sure who to ask? Ask a librarian.
Library staff are trained to help you find reliable information — from health and benefits to local history and legal rights. If they can't answer your question, they usually know who can. There is no charge, no appointment needed for most enquiries, and no judgement.
If you'd like help drafting a letter or understanding a form before you visit, our AI Assistants can help you get started, and our Trusted Organisations page lists other free sources of support.