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Banks and Building Societies in the UK

Illustrative UK high street with a bank and building society and people approaching an accessible entrance.

Find official UK bank and building society websites, help with opening an account, accessible banking, getting cash and resolving problems. Sixpence Support UK's information is free to use. Banks and other providers may charge for their own products or services. Check their terms before applying. This page provides general information, not personal financial advice. Listing an organisation does not mean it is a partner or recommended provider.

Illustrative image, not a real branch location. This directory is a selection, not a comprehensive list or ranking.

Banks and building societies: what is the difference?

Banks offer services such as current accounts, savings and borrowing. Building societies are owned by their members and commonly offer savings accounts and mortgages. Some also offer current accounts. Products, eligibility and ways to manage an account vary. A familiar brand name does not necessarily mean it has a separate banking licence.

Before you choose an account

Check monthly fees, overdraft costs, cash withdrawal charges and any limits on withdrawals. Think about whether you need a local branch, telephone banking, paper statements, cash deposits or an easy-to-use app. Check how you can contact someone when something goes wrong. Savings accounts are not always suitable for everyday payments. Avoid choosing an account only for a joining reward.

Opening an account

Providers normally check your identity and address. Ask which documents they accept before applying. If you do not have a passport, driving licence or a fixed address, ask about alternative evidence. Requirements vary, so do not assume you cannot apply. Ask about a fee-free basic bank account if a standard current account is unsuitable or you have been refused. These can help with receiving income and paying bills, and do not provide an arranged overdraft. Eligibility and identity checks still apply.

Help with disability, dyslexia or online banking

Tell the provider what would make banking easier. Ask about large print, accessible statements, hearing or communication support, extra time at appointments and help understanding letters. Ask about telephone or branch options if you cannot use an app. Check accessibility before travelling. If someone helps manage your money, ask the provider about an authorised arrangement. Do not share your PIN, password or security codes.

Official bank websites

Selected providers, listed alphabetically. Use each official website to find its current accounts, accessibility support, contact details and branch information. Services and eligibility vary.

Danske Bank UK is a trading name of Northern Bank Limited. Check each provider's current account terms and availability for where you live; a UK website does not mean every account is available to everyone across the UK.

Online, app-based and telephone banks

Online banks are banks, while not every money app is a bank. This alphabetical selection includes banks with different services, not every UK bank. It does not include e-money providers as banks simply because they offer an app or payment account.

Check whether you need a compatible smartphone, how to get help if you lose access to it, and whether cash or cheque deposits are supported. Fees, account eligibility and services vary. Some digital banks specialise in savings and do not offer everyday current accounts.

Revolut's UK bank launch does not mean you should assume every existing Revolut account has the same legal entity or protection. Read your own account terms and current notices: UK bank deposits and e-money safeguarding are different arrangements. Use the FSCS checker and the provider's official information rather than relying on an app's brand name.

Official building society websites

Find a branch, cash machine or banking hub

Use your provider's branch finder and check opening hours before travelling. LINK's Cash Locator can help you find cash access points. Banking hubs offer shared banking services, with availability depending on the location and provider. Ask what can be done there before you visit. Some everyday banking is available at participating Post Office branches, but services and limits depend on your account and provider.

Check your money is protected

Use the Financial Services Compensation Scheme website to check whether your deposits and provider are covered. Eligible deposits are currently protected up to £120,000 per person, per UK-authorised firm. Accounts under different brands may share one protection limit. Check the banking licence rather than relying on the brand name. Special rules can apply to certain temporary high balances. A financial app is not automatically a bank, and e-money safeguarding is different from FSCS deposit protection.

If money is tight

Contact your provider early if charges, overdrafts or repayments are becoming difficult. Explain what you can afford and ask what support is available. Get free, impartial guidance before taking on more borrowing.

Complaints and getting help

Complain to the provider first. Explain what happened, how it affected you and what you want put right. Keep copies and a note of dates. If you remain unhappy after its final response, or it has not replied within the applicable time limit, the Financial Ombudsman Service may be able to help free of charge. Most complaints allow the provider up to eight weeks, but some banking and payment complaints have shorter deadlines. You usually need to refer a complaint within six months of the final response. Check the Ombudsman's current rules for your case.

We can help you put your concerns into clear words. Never send us your PIN, banking password, security codes or full card details.

Stay safe

If you think your account has been compromised, contact your bank immediately using the number on your card or its official app or website. Do not use contact details sent in an unexpected message. Never move money because a caller tells you it must go into a 'safe account'.

Sources and review

Information checked: . Official source links are provided beside the relevant guidance, and the provider directory links directly to each organisation's own website. Check current terms, eligibility and complaint rules before acting.

This page provides general information, not personal financial advice. Listing an organisation does not mean it is a partner or recommended provider.