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Delirium and Sudden Confusion

Sudden confusion can be a sign of a serious illness. This page explains what to do straight away, the signs to look for and how to support someone.

If someone suddenly becomes confused

Call 999 or go to A&E now. Do not wait to see if it passes or assume it is dementia or a UTI.

  • The confused person must not drive. Someone else can drive them, or call 999 for an ambulance.
  • Bring the medicines they take, or a list of them.
  • Sudden confusion can have many causes, and some can be life-threatening.

Source: NHS, sudden confusion (delirium) [1].

An older woman sitting in an armchair at home looking a little unsure, while her adult daughter kneels beside her, holding her hands and speaking calmly

When it is not sudden

  • Gradual memory changes or forgetfulness over weeks or months: book an appointment with a GP. It may not be serious, but it is best to get checked [1].
  • Other urgent health worries that are not an emergency, such as possible UTI symptoms without confusion: NHS 111 can advise.
  • Sudden confusion is always 999 or A&E, not 111.

This page gives general information only. It is not a diagnosis and does not replace advice from a doctor, nurse or other health professional.

Introduction

What is delirium?

Delirium is a sudden change in a person's awareness, thinking or behaviour. It can develop over hours or days.

It usually lasts a short time, but it is always serious and needs a medical assessment to find the cause [1][4].

It is more common in older people and people with dementia, but it can happen at any age, especially during serious illness or after surgery [4].

Key facts and figures
  • 20–30%

    NICE estimates that about 20% to 30% of people on hospital medical wards have delirium at any one time. This describes hospital wards as a whole, not one person's chance.

    Source: NICE CG103, Context [5]

  • 10–50%

    NICE reports that between 10% and 50% of people having surgery develop delirium. The range varies with the type of surgery and the people studied.

    Source: NICE CG103, Context [5]

Recognising it

Possible signs of delirium

A person may:

  • not be able to think or speak clearly or quickly
  • not know where they are, or what time or day it is
  • struggle to pay attention or remember things
  • see or hear things that are not there
  • become agitated, restless, frightened or suspicious
  • become unusually quiet, withdrawn, slow or sleepy
  • be unsteady or more likely to fall

Quiet and sleepy delirium is easy to miss. Symptoms can also come and go during the day, and are often worse at night. A person may seem well, then confused again [4].

The NHS suggests asking the person their name, age and today's date. If they seem unsure or cannot answer, they probably need medical help [1].

Family and friends are often the first to notice small changes. Trust what you see.

While you wait for help

  • Stay nearby. Tell them who you are and where they are, and keep reassuring them.
  • Use simple words and short sentences.
  • Do not ask lots of questions.
  • Do not stop the person moving around unless they are in danger.
  • Note the medicines they take, if you can.
  • Tell the ambulance crew or A&E staff about any immediate safety concerns, such as a fall or trying to leave.

If you feel unsafe or cannot keep them safe, tell the 999 call handler straight away.

Source: NHS, things you can do while waiting for an ambulance [1].

Useful things to tell the doctor

  • When the confusion started and how it is different from normal
  • Any recent illness, fall or head injury
  • All medicines, including recent changes
  • Any problems eating, drinking, passing urine or opening the bowels
  • Whether the person has dementia or has had delirium before
Possible causes

Delirium can have many causes

Do not try to work out the cause yourself. Common causes listed by the NHS include [1]:

  • an infection, including a UTI
  • a stroke or TIA ("mini-stroke")
  • low blood sugar in people with diabetes
  • a head injury
  • some prescription medicines
  • alcohol poisoning or alcohol withdrawal, or taking drugs
  • carbon monoxide poisoning, especially if others at home also feel unwell
  • a severe asthma attack or other heart or lung problems
  • certain types of seizure

Hospital teams also check for dehydration, constipation, being unable to pass urine and abnormal blood results [4].

A common question

Is it a UTI?

A UTI can cause confusion or changes in behaviour, especially in older people and people with dementia [1][2]. But it is only one possible cause.

Never assume sudden confusion is "just a UTI". The person needs to be assessed. Do not give antibiotics unless a doctor, nurse or pharmacist has prescribed them for this illness.

NHS information about UTIs

Could it be sepsis?

Sepsis is a life-threatening reaction to an infection. The NHS says to call 999 or go to A&E if someone [3]:

  • is confused, has slurred speech or is not making sense
  • has blue, grey, pale or blotchy skin, lips or tongue
  • has a rash that does not fade when you roll a glass over it
  • is very short of breath or breathing very fast

Do not drive to A&E. Ask someone to drive, or call 999 for an ambulance.

NHS: sepsis

Source: NHS, sepsis. Page last reviewed 14 May 2026 [3].

Know the difference

Delirium and dementia

Delirium

  • Starts suddenly, over hours or days
  • Often comes and goes during the day
  • Usually has a medical cause that needs finding
  • Needs urgent assessment

Dementia

  • Develops gradually
  • Causes longer-term changes in memory and thinking
  • Gradual changes: see a GP

A person with dementia can also develop delirium. A sudden change is never "just the dementia" until a professional has checked [1][4].

What happens next

Treatment and recovery

Doctors and nurses look for causes that can be treated, such as infection, dehydration or medicine side effects. Some people need hospital care; others can be treated at home [4].

Sometimes calming medicine is used, but only if the person is still distressed or unsafe after other ways of keeping them calm have been tried [4].

Delirium often improves, but everyone is different. Some people take longer, and some do not fully return to how they were, particularly people with dementia [4]. Ask the care team what to expect for your relative.

For family and carers

How you can help

  • Tell staff what the person is normally like. You know them best.
  • Bring familiar things: glasses, hearing aids, photos or a clock.
  • Help with drinks, meals and moving about, if staff agree.
  • Talk calmly about familiar people and places.
  • Before they leave hospital, ask about extra support and preventing falls at home [4].

Delirium can be frightening for everyone. Not everyone remembers it; those who do may find the memories upsetting. Talking about it afterwards can help [4].

Look after yourself too. Carers' support services are listed in our support directory.

Questions

Common questions

Should I call 111 instead of 999?

No. For sudden confusion, call 999 or go to A&E. NHS 111 is for other urgent worries that are not emergencies [1].

Can I drive them to A&E?

The confused person must not drive. Someone else can drive them if it is safe, or call 999 for an ambulance [1].

They have dementia. Is this just the dementia getting worse?

Not necessarily. People with dementia can develop delirium. A sudden change needs urgent assessment [1][4].

They seem fine now. Do they still need checking?

Yes. Delirium often comes and goes. Get medical help even if the person seems better for a while [4].

How long will it last?

It varies. Many people improve as the cause is treated, but some take longer. The care team can give the best guide for your relative [4].

Sources

Where this information comes from

Information checked 27 October 2026. Each source's own review dates are shown in the references below.

This page is general information, not a diagnosis or a replacement for professional medical care. In an emergency, call 999.

References
  1. [1] NHS. Sudden confusion (delirium). Page last reviewed 28 May 2024; next review due 28 May 2027
  2. [2] NHS. Urinary tract infections (UTIs). Page last reviewed 11 July 2025; next review due 11 July 2028
  3. [3] NHS. Sepsis. Page last reviewed 14 May 2026; next review due 14 May 2029
  4. [4] Guy's and St Thomas' NHS Foundation Trust. Delirium (sudden confusion). Last reviewed December 2023; next review December 2026
  5. [5] NICE. Delirium: prevention, diagnosis and management (CG103) — Context
  6. [6] NICE. Delirium: prevention, diagnosis and management (CG103) — full guideline (PDF)