
Substance Use
Problems with alcohol, illegal drugs or prescribed medicines can affect anyone. This page explains the warning signs of an overdose and when to call 999, why stopping suddenly can be dangerous, how to find free and confidential help across the UK, and what families, carers and young people can do.
Who this page is for
This page is for anyone worried about their own drinking, drug use or use of prescribed medicines, and for family members, friends and carers who are worried about somebody else. It covers alcohol, opioids, cocaine and other stimulants, cannabis, benzodiazepines, ketamine, pregabalin and gabapentin, newer synthetic drugs, solvents, and the use of more than one substance at a time.[1]NHS — getting help
- Substance use problems can affect anyone, in any job, family or community.
- Dependence is a health condition, not a moral failure. You will not be judged for asking for help.
- You do not have to wait until things become severe. Help is available at any stage, including when someone simply wants to cut down.
- Treatment is available across the UK, it is normally free, and recovery is possible.
- Sixpence Support UK provides information and starting points. We do not diagnose anyone and we do not replace professional care.
We use respectful language throughout. We talk about a person who uses drugs, substance dependence and recovery, and we avoid words that shame people out of seeking help.
Suspected overdose — call 999 now
Call 999 and ask for an ambulance if a person is, or may be:
- unconscious, unresponsive or impossible to wake
- not breathing, breathing very slowly, breathing irregularly, or struggling badly to breathe
- choking, gurgling, or making unusual snoring sounds
- blue, grey or unusually pale in the lips, face or skin — on brown and black skin these colour changes can be harder to see, so check the lips, gums, tongue, inside the eyelids, palms and soles
- having a seizure (a fit)
- complaining of severe chest pain
- extremely agitated or confused, very hot and overheating, or collapsing
- possibly poisoned after taking an unknown substance, tablet or powder
- having any serious reaction where you are not certain how unwell they are
What to do while you wait:
- Call 999 and ask for an ambulance. Stay on the line and follow the call handler’s instructions.
- Tell the call handler what may have been taken, when, and whether alcohol or anything else was involved.
- Do not leave the person alone.
- If they are unresponsive but breathing normally, put them in the recovery position on their side and keep watching their breathing.[8]NHS — first aid
- If they are unresponsive and not breathing normally, start CPR straight away and follow the 999 call handler’s instructions.[7]NHS — CPR
- If an opioid overdose is suspected and naloxone is available, use it exactly as you were trained or as the product instructions direct.
- Naloxone does not replace calling 999. Its effect wears off, and the person can become seriously unwell again — they still need an ambulance even if they wake up and feel better.[10]GOV.UK — naloxone
- Keep packets, containers or any remaining substance for the ambulance crew if it is safe to do so.
Do not try to make them vomit. Do not give food, drink, coffee, a cold shower or another substance. Do not let them “sleep it off”. Do not drive them to hospital yourself when an ambulance is needed.
Never delay calling an ambulance because illegal drugs may be involved. Ambulance crews are there to save lives, not to judge. Getting help quickly can be the difference between life and death.
Key points
- Help is available long before a crisis — you do not have to hit a low point first.
- Mixing substances makes effects unpredictable and increases risk.
- Opioids taken with alcohol, benzodiazepines, pregabalin, gabapentin or other sedatives can dangerously slow or stop breathing.
- Street drugs may contain unexpected high-strength synthetic opioids, such as nitazenes, even when they are sold as something else.
- Tolerance falls after detoxification, a hospital stay, prison, residential treatment or any break from using. Returning to a previous amount after a break is a common cause of overdose.
- Suddenly stopping alcohol, benzodiazepines or some prescribed medicines can be dangerous and needs medical advice first.[17]NICE NG215
- Treatment can include medical care, talking support, practical help with housing or money, and harm-reduction services such as needle-and-syringe provision and take-home naloxone.
What substance use and dependence mean
Not all substance use is the same, and the differences matter when deciding what help to ask for.[2]NHS — addiction
- Use — someone uses a substance, but it is not currently causing them significant problems.
- Harmful use — the substance is damaging physical health, mental health, relationships, work, money or safety, even if the person is not dependent.
- Dependence — the body or mind has adapted to the substance. Stopping or cutting down causes withdrawal symptoms, and using can start to feel necessary just to feel normal.
Some words that come up often:
- Tolerance — the same amount has less effect than it used to. Importantly, tolerance can also fall again quickly after a break.
- Cravings — a strong urge to use, often triggered by places, people, stress or mood.
- Withdrawal — physical and mental symptoms when the substance is reduced or stopped. With some substances this can be medically serious.
- Psychological and social effects — low mood, anxiety, shame, isolation, money worries, housing problems and strained relationships often travel with substance problems, and treatment services are used to helping with all of it.
Dependence on prescribed medicine can happen even when the medicine came from a healthcare professional and was taken as directed. This is recognised in NICE guidance, and it is not something to be embarrassed about — but changes should always be planned with the prescriber.[17]NICE NG215
This page deliberately does not describe how substances are taken or their effects in detail. The aim is to help people recognise harm and find support safely.
Recognising harmSigns that substance use may be causing harm
- needing more of the substance to get the same effect
- finding it difficult to cut down or stop, even when wanting to
- withdrawal symptoms such as shaking, sweating, sickness, agitation or difficulty sleeping
- using in order to feel normal, or to avoid withdrawal
- blackouts, memory gaps or losing hours of the day
- changes in mood, sleep, appetite, weight or behaviour
- anxiety, paranoia, hallucinations or thoughts of suicide or self-harm
- problems at work or school, money worries, rent arrears or relationship breakdown
- borrowing money, secrecy, or taking risks in order to obtain substances
- injuries, wounds, skin or chest infections, or physical health getting worse
- driving, working in a safety-critical role, or caring for children while impaired
- continuing to use despite serious consequences already happening
One sign on its own does not prove dependence. But if you recognise several of these — or if someone who cares about you has raised a concern — it is worth talking to a GP or a local drug and alcohol service. Nothing bad happens simply for asking a question.[4]NHS — alcohol misuse
Withdrawal can be dangerous — do not stop suddenly without advice
- Do not suddenly stop heavy or dependent drinking without medical advice. Severe alcohol withdrawal can cause seizures, hallucinations, profound confusion and delirium tremens, and can be life-threatening.[16]NICE CG115
- Do not suddenly stop benzodiazepines after regular use without professional advice.
- Do not suddenly stop pregabalin, gabapentin, opioids or other prescribed medicines without speaking to the prescriber or another qualified professional first.[17]NICE NG215
- Detoxification should be planned with a drug and alcohol service, your GP, NHS 111 or the medical team that knows you. It can often be supported safely — but it needs planning.[15]NICE CG52
Call 999 if someone has a seizure, collapses or loses consciousness, becomes severely confused, has hallucinations with extreme distress or dangerous behaviour, has severe breathing difficulty or chest pain, shows signs of a stroke, or is in immediate danger to themselves or anybody else.
Use NHS 111 or urgent same-day medical help for significant withdrawal symptoms, or if someone is getting worse quickly but the situation is not immediately life-threatening. In Wales use NHS 111 Wales; in Scotland call NHS 24 on 111; in Northern Ireland contact your GP or GP out-of-hours service.
OpioidsOpioids and naloxone
Opioids include heroin and medicines such as methadone, morphine, buprenorphine and some strong painkillers. Overdoses in the UK may also involve synthetic opioids, including fentanyl and nitazenes, which can be present in substances sold as something else entirely.
- Opioid overdose typically suppresses breathing. Slow, shallow, noisy or absent breathing is the key danger sign.
- Naloxone is a medicine that temporarily reverses the effects of an opioid overdose.
- In an emergency, anyone may use naloxone that is available to save a life.[10]GOV.UK
- Take-home naloxone can be supplied by drug treatment services and other services authorised locally. Arrangements vary between areas and across the four UK nations.
- Family members and friends can often be given naloxone and brief training too — it is worth asking.
- Ask your local drug and alcohol service where naloxone is available near you, and how to be shown how to use it.
- Always call 999, even after naloxone has been given. Naloxone wears off before the opioid does, so the person can stop breathing properly again.
- Follow the training you were given and the instructions supplied with the product. We do not publish doses on this page.
RiskMixing substances and other serious risks
Most drug-related deaths in the UK involve more than one substance. Combinations are far less predictable than any single substance on its own.
- alcohol taken with opioids or with other sedatives
- opioids taken with benzodiazepines, pregabalin or gabapentin
- cocaine or other stimulants taken with alcohol, or with other stimulants
- unknown tablets, powders, or counterfeit medicines bought online or from other people
- mixing prescribed medicine with non-prescribed substances
- dehydration, overheating and heart strain, particularly with stimulants
- impaired judgement leading to accidents, falls, drowning, assault or unsafe driving
- reduced tolerance after any break from using
- never use someone else’s prescription medicine — it is not prescribed for your body, your health conditions or your other medicines
- never share needles or any other injecting equipment, because of the risk of HIV, hepatitis B and C, and serious infections
- local needle-and-syringe services provide sterile equipment, safe disposal, testing for blood-borne viruses, wound care advice and a route into treatment when someone is ready
Mental health, self-harm and immediate danger
- Alcohol and drugs can worsen depression, anxiety, paranoia, psychosis, impulsivity and thoughts of suicide.
- Being intoxicated does not make suicidal statements less serious. Take them seriously every time.
- Call 999 or go to A&E if there is immediate danger, a serious overdose, severe psychosis, or if the person cannot be kept safe where they are.
- For urgent mental health help that is not immediately life-threatening, use NHS 111 and select the mental health option where it is offered.
- Samaritans can be contacted free at any hour on 116 123 for anyone who needs to talk.
- Do not rely on a helpline alone when somebody is in immediate danger.
Getting helpHow to get help
In most parts of the UK you can contact your local drug and alcohol service directly without waiting for a GP referral, although arrangements vary by area. Services are normally free and confidential.[1]NHS
Local NHS or council-commissioned drug and alcohol services
Every area has a local service commissioned by the NHS or the council. They support people using alcohol, illegal drugs, prescribed medicines or a combination, and they also support families.
- Use the FRANK “find support near you” tool, or the NHS alcohol service finder for England.
- Many services accept self-referral by phone, online form or by walking in.
- Ask what the service offers, how long the wait is, and what happens at a first appointment.
Speaking to a GP
A GP can assess your health, discuss safe options, treat related physical problems and refer you into specialist treatment. Being honest about everything you use — including alcohol and prescribed medicines — helps them keep you safe.
NHS 111 and urgent medical care
Use NHS 111 when you need urgent advice and it is not a 999 emergency: significant withdrawal symptoms, worsening physical or mental health, or uncertainty about what to do next. In Wales use NHS 111 Wales; in Scotland call NHS 24 on 111; in Northern Ireland contact your GP or the GP out-of-hours service.
Treatment for opioid dependence
Specialist services offer assessment, prescribed treatment where appropriate, key-worker support, psychological therapy, blood-borne virus testing and vaccination, wound care, and take-home naloxone. Treatment is planned individually and reviewed over time. We do not publish medicines or doses — those decisions belong with your clinical team.[11]UK clinical guidelines
Alcohol treatment and medically supported withdrawal
Alcohol treatment may include structured support to cut down or stop, medically supported withdrawal at home or in a unit where needed, medicines to help maintain change, and treatment for related physical problems. Because alcohol withdrawal can be medically serious, planning it with a professional matters.[16]NICE CG115
Psychological and peer support
Talking therapies, structured relapse-prevention work, group programmes and peer-support fellowships all help different people in different ways. Many people combine more than one. Ask your service what is available locally, including online and evening options.
Help with housing, debt, benefits and safeguarding
Practical problems make recovery harder, and services are used to helping with them. Ask about help with housing and homelessness, benefits and grants, debt and bills, food support, and safeguarding for children or vulnerable adults in the household.
Support after hospital, prison or residential treatment
This is one of the highest-risk times, because tolerance falls during any period without using. Returning to a previously usual amount can cause a fatal overdose.
- Ask for a release or discharge plan that includes contact with a community service.
- Ask about take-home naloxone before leaving, where opioids may be involved.
- Tell someone you trust about your plan, so you are not alone in the first days.
Support for young people
Many areas have a specialist young person’s substance service that works differently from adult treatment, with parents, schools and youth services. A GP, school safeguarding lead, youth worker or FRANK can point to the right one.
Support during pregnancy
Maternity teams, GPs and drug and alcohol services work together to plan safer care during pregnancy. Getting in touch early gives the most options. Support is offered without blame.
Support for families and carers
Family members and carers can get support in their own right, including information, group support and naloxone training, even when the person they are worried about is not ready for treatment.[6]NHS — advice for families
What to expectWhat happens at an assessment
An assessment is a conversation, not a test. Staff do this every day and they are not there to judge you. You may be asked about:
- which substances you use and how often
- prescribed and over-the-counter medicines you take
- alcohol use, including at times you may not think of as drinking sessions
- withdrawal symptoms and any previous overdoses
- physical health, including injuries, infections and long-term conditions
- mental health, including low mood, anxiety and thoughts of suicide or self-harm
- pregnancy, or the possibility of pregnancy
- housing, money, relationships and caring responsibilities
- any risks to children or vulnerable adults
- what you want to change, and what your goals are
Being honest helps professionals give you safer care — particularly about everything you are taking, because combinations affect what can be prescribed safely.
About confidentiality: services normally keep your information private and will explain what they record. However, they may need to share information where there is a serious and immediate risk to someone’s safety, or a safeguarding concern about a child or vulnerable adult. Nobody can promise absolute confidentiality, but sharing is not automatic and staff should explain it to you clearly. Ask about the service’s confidentiality policy at the start if it worries you.
Young peopleChildren and young people
- A young person asking for help should never be shamed or threatened. Being able to ask is the safest thing they can do.
- Encourage them to speak to a parent or carer, a GP, the school safeguarding lead, a youth worker, or a specialist young person’s substance service.
- Call 999 for overdose, unconsciousness, breathing problems, seizure, collapse or any immediate danger.
- Safeguarding should be explained calmly: adults have a duty to keep young people safe, which sometimes means involving others — this is about protection, not punishment.
- FRANK provides confidential information for young people, and Childline offers free confidential support for under-19s.
- Adult treatment arrangements do not automatically apply to children and young people; services for under-18s are designed differently.[18]NICE NG64
PregnancyPregnancy and substance use
- Do not suddenly stop dependent drinking, opioids, benzodiazepines or prescribed medicines without medical advice — sudden withdrawal can be harmful to both parent and baby.
- Contact a GP, midwife, maternity service or local drug and alcohol service as soon as you can. Earlier contact means more options.
- Professionals can plan safer treatment and monitoring for you and your baby together.
- Urgent symptoms, suspected overdose or severe withdrawal need emergency help — call 999, or NHS 111 for urgent advice that is not life-threatening.
- You should be supported, not blamed. Maternity and substance services work with people in this situation regularly.
FamiliesHelping a family member or friend
- Choose a calm, private time to talk, when neither of you is rushed or intoxicated.
- Describe what you have noticed, using plain facts rather than insults or accusations.
- Listen more than you speak, and encourage professional help without issuing ultimatums.
- Offer to help find the local service, make the call, or go with them to an appointment.
- Learn the overdose signs, and ask about naloxone if opioids may be involved.
- Do not give money where it creates an immediate safety risk.
- Protect children and vulnerable adults, and keep medicines and finances secure.
- Call 999 whenever there is immediate danger.
- Get support for yourself too. Carers and relatives can access help even when the person they care about is not ready for treatment.[6]NHS
- Do not try to physically restrain someone who is agitated unless it is necessary to prevent immediate harm and it is safe to do so. Your safety matters — step back and call 999 if needed.
Driving, work and safety-sensitive responsibilities
- Never drive after taking illegal drugs, or while impaired by alcohol or medicine.
- Some substances remain detectable in the body after the noticeable effects have worn off, so waiting to “feel fine” is not a safe test.[13]GOV.UK — drug driving
- Prescribed medicine can also impair driving. Check the patient information leaflet and ask your prescriber or pharmacist.
- Certain medical conditions, including some drug or alcohol problems, may need to be reported to the DVLA. This does not apply to everyone — the requirement depends on your circumstances, your licence type and clinical advice. Check the current GOV.UK guidance for your situation, or ask your GP or treatment service.[14]GOV.UK — health conditions and driving
- If you work in a safety-critical role, seek confidential occupational health advice or professional guidance early. Many employers have support policies, and getting help first is usually far better than waiting for a problem at work.
- Drug offences carry legal penalties, which are set out on GOV.UK. Release is an independent charity offering free confidential advice on drugs and the law.[12]GOV.UK — drugs penalties
Staying saferReducing harm while waiting for help
Waiting lists, uncertainty or simply not being ready yet should not cost anybody their life. These are the safety points UK services consistently emphasise.
- Do not use alone.
- Make sure someone knows where you are and can call for help.
- Carry naloxone where opioids may be involved, and make sure people around you know where it is and how to use it.
- Avoid mixing substances, especially opioids with alcohol or other sedatives.
- Remember that tolerance may be much lower after any break — after hospital, prison, residential treatment or simply a few days without using.
- Avoid unknown tablets, powders and counterfeit medicines bought from people or online sellers.
- Use sterile equipment from a needle-and-syringe service, and never share it with anyone.
- Only rely on drug-checking or drug-alert information where an official local service provides it.
- Seek urgent help for infections, wounds that are not healing, chest pain, breathing problems, confusion or any unusual symptoms.
- Keep prescribed medicines locked away and out of reach of children.
Practical checklist
- Save 999 for emergencies and learn the overdose warning signs on this page.
- Find your local drug and alcohol service, and note its phone number.
- Arrange an assessment with a GP or the service directly.
- Write a list of every substance and medicine you take, and bring it with you.
- Do not suddenly stop alcohol, benzodiazepines or prescribed medicines without advice.
- Ask about take-home naloxone if opioids may be involved, for you or your family.
- Tell a trusted person about your safety plan.
- Avoid mixing substances, particularly sedatives together.
- Arrange support for children, caring responsibilities, housing or money problems.
- Keep emergency and treatment contacts saved and easy to find.
- Keep attending follow-up appointments, even after a setback — setbacks are common and not a failure.
Official helpOfficial help and information
Across the UK: the NHS service finders above cover England. Elsewhere, start here:
In a life-threatening emergency, always call 999.
RelatedOther pages that may help
Please speak to a healthcare professional
Sixpence Support UK provides general information only. We cannot examine anyone, give a diagnosis, or recommend medicines or doses, and this page is not a substitute for advice from a qualified healthcare professional. Please do not start, stop or change prescribed treatment on the basis of information found online. If symptoms are severe, worsening or worrying you, contact your GP, pharmacist, drug and alcohol service or NHS 111 — and call 999 in an emergency.
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- [2] NHS. Addiction: what is it? · 2026
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- [4] NHS. Alcohol misuse · 2026
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- [6] NHS. Advice for the families of people who use drugs · 2026
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- [12] GOV.UK. Drugs penalties · 2026
- [13] GOV.UK. Drug driving law · 2026
- [14] GOV.UK / DVLA. Health conditions and driving · 2026
- [15] NICE. Drug misuse in over 16s: opioid detoxification (CG52) · 2007
- [16] NICE. Alcohol-use disorders: diagnosis and management of physical complications (CG100/CG115 series) — CG115 harmful drinking and alcohol dependence · 2011
- [17] NICE. Medicines associated with dependence or withdrawal symptoms: safe prescribing and withdrawal management (NG215) · 2022
- [18] NICE. Drug misuse prevention: targeted interventions (NG64) · 2017
- [19] FRANK (national drugs information service). Find support near you · 2026
- [20] Know the Score (Scotland). Drugs information and support · 2026
- [21] DAN 24/7 (Wales). Wales drug and alcohol helpline · 2026
- [22] nidirect (Northern Ireland). Getting help with drug or alcohol problems · 2026
- [23] Release. Independent charity: drugs, the law and your rights (not a government service) · 2026
