Carers and Caring for Someone

Millions of people across the UK look after a partner, relative, friend or neighbour without being paid for it. Many do not think of themselves as a carer at all. This page explains, in plain English, what support may be available, how to ask for an assessment, what help exists with money and breaks, and where to turn when caring becomes too much.
If you or the person you care for is in danger
Call 999 or go to A&E if someone’s life is at risk, they have seriously harmed themselves, or you are afraid that somebody may be harmed now.
For urgent mental-health help that is not an immediate life-threatening emergency, use the route for your UK nation:
- England: call NHS 111 and select the mental-health option.
- Scotland: call NHS 24 on 111.
- Wales: call NHS 111 and press 2.
- Northern Ireland: call Lifeline on 0808 808 8000, free and available 24 hours.
- Anywhere in the UK: call Samaritans on 116 123, free, day or night, or text SHOUT to 85258.
If caring has broken down and the person is unsafe, contact their GP, the adult social-care team at the council or trust, or emergency services. Asking for help is not a failure.
What being a carer means
Who counts as a carer
An unpaid carer is anybody who gives regular help to a person who could not manage without it, because of illness, disability, a mental-health condition, frailty, addiction or the effects of an accident.
You do not need a formal label, a diagnosis for the other person or a minimum number of hours. Many people care alongside work, study or bringing up children.
What caring can involve
Help may include washing, dressing, meals, medicines, lifting or moving, appointments, transport, shopping, laundry, money and paperwork, emotional support, keeping somebody safe, or being on call through the night.
Practical tasks and constant watchfulness are both demanding. Support is not only for people doing physical care.
How caring can affect you
Common effects include tiredness, disturbed sleep, back and joint pain, anxiety, low mood, guilt, resentment, isolation, lost income and neglected health appointments.
These are ordinary reactions to a demanding role, not a sign of weakness. Your own health matters in its own right.
Telling services that you are a carer
Tell your own GP surgery that you are a carer and ask to be added to its carers register. Some surgeries offer flexible appointments, health checks or vaccination information for carers, although what is available differs by surgery.
Ask the person’s hospital, care service or social worker to record you as their carer, so you are kept informed within the limits of that person’s confidentiality.
Assessments, breaks and practical help
A carer's assessment
A carer’s assessment is a conversation about your caring role, your own health and what you need. It is separate from any assessment of the person you look after, and you can ask for one even if that person refuses help for themselves.
Support that follows may include equipment, help at home for the other person, help with transport, replacement care, a direct payment or a small carer’s grant. What is offered depends on your circumstances and local arrangements, and some services carry a charge after a financial assessment.
Preparing for the assessment
- Keep a diary for a week: tasks, times, nights disturbed.
- Note anything you have had to give up, such as work, sleep or your own appointments.
- Say plainly what would happen if you could not care for a week.
- List the two or three changes that would help most.
- Ask for a written record of the outcome and how to ask for a review.
Breaks and respite care
A break might be a few hours a week, a sitting service, a day service, short-term care in a care home, or replacement care so you can attend your own appointments.
Availability, cost and waiting times vary widely. Ask the council or trust what is possible in your area and whether any charge applies.
Read about respite care →Emergency planning
Write a short plan covering who to contact, the person’s medicines and conditions, key routines, who has keys and what should happen if you are suddenly ill.
Ask the council, trust or local carers’ centre whether an emergency carers’ card or a registered emergency plan is available where you live.
Equipment, lifting and home adaptations
Never risk your back. Ask for a moving-and-handling assessment before lifting somebody regularly, and ask about hoists, bed rails, grab rails, ramps or bathroom changes.
Mobility Aids and Home Adaptations →If support is refused or withdrawn
Ask for the decision and the reasons in writing, ask which criteria were applied, and ask how to request a review or make a complaint. An advocate can help you put your views across.
Income, benefits and employment
Carer's Allowance and Carer's Credit
Carer’s Allowance is a benefit for people who spend a substantial number of hours each week caring for somebody who receives certain disability benefits. There are earnings and study rules, and it can affect other benefits, including those of the person you care for.
Carer’s Credit can help protect your National Insurance record when you care but do not qualify for Carer’s Allowance. Check the official rules and current amounts before relying on either.
Other help with money
Depending on your circumstances there may be help with council tax, energy costs, health-cost schemes, travel costs or local welfare assistance. Always get a full benefits check before making changes, because one award can affect another.
Caring and paid work
Employees in Great Britain and, separately, in Northern Ireland have rights to request flexible working, and there is a statutory unpaid Carer’s Leave entitlement for employees with caring responsibilities. Check the current rules for where you work.
It can help to explain to your employer what you need rather than only that you are a carer: for example predictable hours, a private space for calls, or notice of shift changes.
Managing money and decisions for someone else
If the person you care for cannot manage their own money or decisions, there are legal arrangements for this, and the rules differ across the four UK nations. Do not assume a relative automatically has authority.
Capacity is decision-specific and must never be assumed absent because somebody is disabled or makes an unwise choice.
Caring in particular circumstances
Young carers and young adult carers
Children and young people who help look after a parent, sibling or other relative can ask for support in their own right. Speak to a trusted adult, a school or college wellbeing or safeguarding member of staff, a GP or the local young carers’ service.
Anyone under 19 can call Childline free on 0800 1111 at any time, or use its online chat.
Parent carers
Parents caring for a disabled child or a child with additional needs can ask the council or trust about assessments for the child and for themselves, short breaks and support at school.
Children with Disabilities and Additional Needs →Caring for somebody with dementia or memory difficulties
Ask the GP or memory service about assessment, medication reviews, safety at home, driving, and planning ahead while the person can take part in decisions.
Behaviour that is hard to manage often has a cause such as pain, infection, thirst, noise or confusion. Ask for a professional review rather than coping alone.
Caring for somebody with a mental-health condition
Ask whether you can be involved in care planning, what to do if things deteriorate, and who to contact out of hours. Confidentiality may limit what services can tell you, but they can still hear your concerns.
Mental Health Support and Getting Help →Caring at the end of life
Hospice and palliative-care teams support the person and the people close to them, often including practical advice, symptom control and bereavement support afterwards.
After hospital, and after caring ends
Before somebody is discharged, ask what care is arranged, what you are being expected to do and whether you have agreed to it. You cannot be required to provide care you cannot manage.
When caring ends, through recovery, a move into a care home or a death, it is common to feel loss, exhaustion and loss of purpose. Support is still available to you.
When caring feels unsafe or abusive
Caring relationships can involve harm in either direction, including violence, controlling behaviour or financial abuse. This is never something to manage alone.
Abuse and Safety Support →Where to ask, depending on where you live
England
Ask the adult social-care team at your council for a carer’s assessment, and ask your GP surgery to record you as a carer. Local carers’ centres often provide advice, groups and help with forms.
Scotland
Carers in Scotland can ask their council or a local carer centre about an adult carer support plan, or a young carer statement for young carers. Carer’s Allowance for people in Scotland is administered through Social Security Scotland arrangements, so check current official information.
Wales
Ask your council for a carer’s needs assessment under Welsh social-care law, and use Dewis Cymru to look for local wellbeing services.
Northern Ireland
Health and social care is arranged through Health and Social Care Trusts rather than councils. Ask your trust about a carer’s assessment and local carer support. England-only routes and rules do not apply.
Trusted organisations for carers
Carer organisations
Carers UK
Free information and advice for unpaid carers across the UK, including benefits and practical support. Helpline open Monday to Friday, 9am to 6pm.
Telephone: 0808 808 7777
Carers Trust
Information for adult and young carers and a network of local carer organisations. Check what your nearest service offers, as provision differs by area.
Official information and service finders
NHS — support and benefits for carers
Official guidance on assessments, breaks, benefits and looking after your own health.
GOV.UK — find your local council
Use this to contact adult social care and ask about a carer’s assessment.
If you need to talk
Shout
Text SHOUT to 85258 for free, confidential, 24-hour text support in the UK.
Need help putting something in writing?
Sixpence Support UK is not a care or legal service, but our free letter and complaint support can help you prepare a clear, respectful letter or complaint about an assessment, a discharge, a refusal of support or a delay.
Request letter or complaint help →Important note
Sixpence Support UK provides general information and help finding services. We do not provide care, benefits decisions, legal advice or emergency intervention. Rules, eligibility and services differ across England, Scotland, Wales and Northern Ireland and can change, so check the organisation’s official website. External organisations listed here are independent of Sixpence Support UK.
Information and links checked: September 2026.
- [1] NHS. Support and benefits for carers · 2026
- [2] NHS. Carer's assessments · 2026
- [3] NHS. Respite care and breaks from caring · 2026
- [4] GOV.UK. Carer's Allowance · 2026
- [5] GOV.UK. Carer's Credit · 2026
- [6] GOV.UK. Carer's Leave · 2026
- [7] GOV.UK. Flexible working · 2026
- [8] GOV.UK. Find your local council · 2026
- [9] Care Information Scotland. Support for carers in Scotland · 2026
- [10] mygov.scot. Carer's Allowance Supplement · 2026
- [11] Welsh Government. Information for carers · 2026
- [12] Dewis Cymru. Wellbeing services in Wales · 2026
- [13] nidirect. Carers in Northern Ireland · 2026
- [14] nidirect. Health and Social Care trusts · 2026
- [15] Carers UK. Helpline and other support · 2026
- [16] Carers Trust. Help and information for carers · 2026
- [17] Childline. Contacting Childline · 2026
- [18] Samaritans. Contact a Samaritan · 2026
- [19] Shout. Free UK text support · 2026
- [20] Lifeline. Northern Ireland crisis response helpline · 2026
- [21] NHS. Urgent help for mental health (England) · 2026
