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Baby, Child and Family Support

Safety and Safeguarding

Everyday safety at home and outdoors, first aid from trusted UK sources, online safety, recognising abuse and neglect, grooming and exploitation, domestic abuse, missing children, and who to contact when a child may be in danger.

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Safeguarding is everyone's business, not only professionals'

Most children are kept safe by ordinary things: supervision suited to their age, adults who listen, and a family that knows who to ring when something is wrong. This page covers both everyday safety and the more serious situations where you may need to act quickly.

Children very rarely make up abuse. If a child tells you something worrying, stay calm, listen, do not press for details, write down what they said in their own words, and pass it on to the right service the same day.

Who to contact, and when

  • 999 — immediate danger, a missing child, a serious injury or a crime in progress.
  • 101 — a crime that is not happening right now.
  • Council children’s services — a worry about a child’s care, safety or neglect.
  • School’s designated safeguarding lead — concerns about a child at school, including bullying, exploitation or something a child has said.
  • NHS 111 or a GP — health concerns, injuries that are not emergencies, and mental health worries.
  • National helplines — confidential advice for adults and separate services for children.
Choose the help you need

Open the section that matches your situation

Each heading row below is a button and opens the information underneath it.

Home and outdoor safety
  • Store medicines, cleaning products, vapes, batteries and alcohol locked away and out of sight.
  • Button batteries and liquid detergent capsules cause serious harm quickly — treat them as poisons.
  • Fit stair gates, window restrictors and furniture straps, and keep blind cords tied high.
  • Keep hot drinks, kettles, hair straighteners and irons out of reach; burns happen in seconds.
  • Never leave a baby or young child alone in a bath, near water, or with an older sibling in charge.
  • Fit working smoke alarms and a carbon monoxide alarm, and test them monthly.
  • Use an approved car seat suited to the child’s height or weight, fitted correctly every journey.
  • Teach road, water and cycling safety gradually, and use helmets and buoyancy aids.
  • Supervise children around dogs and other animals at all times.
First-aid information from trusted UK sources

Learning basic first aid is one of the most useful things a parent can do. We do not teach first aid on this page: use the recognised UK organisations below, who provide free step-by-step guidance and run courses.

  • Choking, burns, bleeding, head injuries, fits and unresponsiveness are all covered by their free guidance.
  • Baby and child first aid differs from adult first aid — look for the child-specific pages.
  • Keep a simple first aid kit at home and in the car, and check it twice a year.
  • Ring 999 for any serious injury, and follow the operator’s instructions.
  • Ring 111 if you are unsure, and 999 if breathing or consciousness is affected.
Online safety
  • Set up parental controls on devices, broadband, games consoles and app stores, and review them as children get older.
  • Keep devices out of bedrooms overnight where you can, and agree screen rules together.
  • Talk regularly rather than once: ask what apps and games they use and who they talk to.
  • Teach them never to share personal details, school uniform photographs, addresses or images of themselves.
  • Make sure they know they will not be in trouble for telling you something has gone wrong online.
  • Report online sexual approaches, blackmail or sharing of images to CEOP, and report criminal images to the Internet Watch Foundation.
  • Save evidence with screenshots, block the account, and report it to the platform as well.
  • Financial scams, gambling-style games and in-game spending all affect children too.
Abuse and neglect
  • Abuse includes physical, emotional and sexual abuse, and neglect of a child’s basic needs.
  • Possible signs include unexplained injuries, fear of a particular adult, withdrawal, sudden changes in behaviour, running away, being consistently unclean or hungry, or sexual knowledge beyond their age.
  • No single sign proves abuse, and it is not your job to investigate.
  • Report a concern to children’s services, the NSPCC helpline or the police.
  • Write down what you saw or were told, with the date, as soon as possible.
  • If a child is at risk of significant harm, do not wait to see whether it happens again.
Grooming and child sexual exploitation
  • Grooming happens online and in person, and often involves gifts, attention, secrecy and slowly crossed boundaries.
  • Warning signs can include an older or unknown friend, unexplained money, phones or clothes, going missing, secrecy about messages, and sudden changes in mood or school attendance.
  • Exploitation is never the child’s fault, whatever they appear to have agreed to.
  • Criminal exploitation, including county lines drug running, is also child abuse.
  • Report to the police and the council, and tell school so they can support and monitor.
  • Keep the relationship with your child open: shame and blame push children back towards the abuser.
Domestic abuse affecting children
  • Children living with domestic abuse are recognised in law as victims in their own right.
  • Abuse includes controlling behaviour, threats, financial control and emotional abuse, not only violence.
  • Free confidential helplines operate across the UK, including services for men and for LGBT+ people.
  • Refuges can take children, and councils have duties towards families made homeless by abuse.
  • Plan for safety: an escape bag, important documents, a code word with a trusted person, and a safer way to browse.
  • Schools, health visitors and GPs can support children and record concerns.
  • Pets can often be fostered temporarily so that an owner can leave safely.
Missing children
  • Ring 999 straight away if a child is missing. There is no waiting period, whatever anyone tells you.
  • Have a recent photograph, a description of clothing, and details of phones and social media ready.
  • Tell the police about any concerns about exploitation, an adult they may be with, or previous absences.
  • A confidential national charity supports families and gives missing young people a safe way to make contact.
  • When a child returns, they should be offered a return interview. Focus first on safety, not punishment.
  • Repeated absences are a safeguarding warning sign and should be taken seriously by school and the council.
Trusted UK safeguarding organisations

Important information

Sixpence Support UK provides general information and signposting only. We are not an emergency service, we cannot investigate concerns and we do not provide first aid training or medical advice. If a child may be in immediate danger, ring 999. To report a concern, contact the police, the council’s children’s services or the NSPCC.